Terms of service

📜 Terms of Service – Hooze

Last updated: April 2026

Welcome to Hooze! The terms “we”, “us” and “our” refer to Hooze. By accessing or using our website, you agree to be bound by these Terms of Service and our Privacy Policy.

🛍️ SECTION 1 – USE OF WEBSITE

  • You must be at least 18 years old or using the website under supervision

  • You agree not to use our website for any illegal or unauthorized purpose

  • All information provided by you must be accurate and complete

📦 SECTION 2 – PRODUCTS

  • We try to display products as accurately as possible

  • However, actual product color/appearance may vary slightly due to screen settings

  • We reserve the right to:

    • Modify or discontinue products

    • Limit quantities per order

🧾 SECTION 3 – ORDERS

  • Placing an order means you are making an offer to purchase

  • We may accept or cancel your order at our discretion

  • Once order is confirmed, cancellation may not be possible

  • You agree that orders are for personal use only (no resale)

💰 SECTION 4 – PRICING & PAYMENTS

  • All prices are in INR (₹)

  • We offer:

    • Online payments (UPI, Debit/Credit Card, etc.)

    • Cash on Delivery (COD)

⚠️ Important:

  • Orders may be cancelled if:

    • Payment fails

    • COD orders are found suspicious

  • We reserve the right to change prices at any time

🚚 SECTION 5 – SHIPPING & DELIVERY

  • Delivery time is 5–7 business days (estimated)

  • Delays may occur due to courier or external factors

  • Once shipped, we are not responsible for delays beyond our control

🔄 SECTION 6 – RETURNS & REFUNDS

  • All returns are governed by our Return & Refund Policy

  • Refunds:

    • Prepaid → original payment method

    • COD → UPI / Bank transfer

🔒 SECTION 7 – INTELLECTUAL PROPERTY

  • All content on this website (logo, text, images, etc.) belongs to Hooze

  • You may not copy, reproduce, or use our content without permission

🔗 SECTION 8 – THIRD-PARTY LINKS

  • We are not responsible for third-party websites or services linked on our site

⚠️ SECTION 9 – LIMITATION OF LIABILITY

  • We are not liable for:

    • Indirect or incidental damages

    • Loss due to delays, misuse, or external factors

🚫 SECTION 10 – PROHIBITED USE

You must not:

  • Use the website for illegal activities

  • Upload harmful code or spam

  • Misuse our services

Violation may lead to account suspension.

🛑 SECTION 11 – TERMINATION

We reserve the right to suspend or terminate access to our services if you violate these terms.

⚖️ SECTION 12 – GOVERNING LAW

These Terms are governed by the laws of India.

🔄 SECTION 13 – CHANGES TO TERMS

We may update these Terms at any time. Continued use of the website means you accept those changes.

📞 SECTION 14 – CONTACT US

For any questions, contact us at:

📧 support@hooze.store

Thank you for shopping with Hooze 💙