Privacy policy

🔐 Privacy Policy – Hooze

Last updated: April 2026

Hooze operates this store and website to provide you with a smooth and secure shopping experience. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from our store.

By using our website, you agree to the terms of this Privacy Policy.

📊 Information We Collect

We may collect the following information:

🧾 Personal Information

  • Name

  • Phone number

  • Email address

  • Shipping & billing address

💳 Payment Information

  • For prepaid orders: payment details (processed securely via payment gateways)

  • For COD orders: basic order and contact details

👉 We do NOT store your card details

📱 Device & Usage Information

  • IP address

  • Browser type

  • Pages visited

  • Time spent on site

🧠 How We Use Your Information

We use your information to:

  • Process and deliver your orders

  • Provide customer support

  • Send order updates (SMS/Email/WhatsApp)

  • Improve our website and services

  • Prevent fraud and ensure security

  • Send promotional offers (you can opt out anytime)

🤝 Sharing Your Information

We only share your data with trusted third parties:

  • Payment gateways (for secure transactions)

  • Courier partners (for delivery)

  • Shopify (our platform provider)

👉 We do NOT sell your personal data

🍪 Cookies

We use cookies to:

  • Improve your browsing experience

  • Remember your preferences

  • Show relevant ads

You can disable cookies in your browser settings.

🔒 Data Security

We take reasonable steps to protect your personal information.
However, no method is 100% secure, and we cannot guarantee absolute security.

👶 Children’s Privacy

Our website is not intended for individuals under 18 years of age.
We do not knowingly collect data from children.

📩 Your Rights

You can:

  • Request access to your data

  • Request correction or deletion

  • Opt out of marketing emails

To do so, contact us at:
📧 support@hooze.store

🌍 Data Storage

Your data may be stored and processed in India or other countries where our service providers operate.

🔄 Changes to This Policy

We may update this Privacy Policy from time to time.
Changes will be posted on this page.

📞 Contact Us

If you have any questions about this Privacy Policy, contact us:

📧 support@hooze.store

We’re here to help you 💙